Frequently Asked Questions

Find answers to common questions about Harmonious Bonds, our relationship programs, purchasing options, and accessing your lessons.

1. Which course should I start with?

We recommend beginning with Days 1–3 of The Secure Relationship System. These first three days introduce foundational concepts that support the lessons that follow.

2. How much time each day should I set aside for my course?

You can fit your lessons around your daily schedule and complete them at times that are most convenient for you. We encourage you to create a learning routine that works comfortably with your daily responsibilities.

3. Are the lessons audio or video?

The core lessons are delivered in audio format, allowing you to listen in a comfortable environment and integrate learning into your daily routine.

4. Can I complete the program at my own pace?

Yes. The lessons are organized so you can progress at your own pace. We encourage you to follow the recommended sequence while allowing yourself sufficient time to absorb and reflect on the material.

5. What is your refund policy?

Harmonious Bonds maintains a strict no-refund policy for its digital programs.

We encourage all customers to carefully review the program descriptions, content, and purchase terms before enrolling to ensure they are confident in their decision.

Please review our Refund Policy for complete details, including any exceptions required by applicable law.

6. Does Soheila offer payment plans?

Harmonious Bonds offers Buy Now, Pay Later options, including Affirm, Klarna, and Afterpay, for eligible customers in the United States.

These options may appear at checkout, depending on the payment provider's eligibility requirements and approval process.

We do not currently offer international payment plans. International customers may wish to consult their bank or credit card provider regarding available financing options.

7. I need help with my Affirm, Klarna, or Afterpay account. What should I do?

If you used Klarna, or Afterpay to finance your purchase and need assistance with your payment schedule, financing account, payment approval, or other financing-related questions, please contact the provider directly through its official website or app.

Because these are independent third-party financing services, Harmonious Bonds does not have access to their customer support systems or the ability to manage your financing account.

 

8. How can I change my payment method information?

If your purchase uses recurring or installment payments managed through your Harmonious Bonds account, check your account billing settings for available payment-management options.

If your payments are managed through Klarna, Afterpay, or another financing provider, please update your payment information directly with that provider.

9. I can't log in to my account. What should I do?

One common reason for login difficulties is accidentally creating multiple accounts using different email addresses or entering an incorrect email address.

Please check your original account creation or purchase confirmation email to verify the email address associated with your Harmonious Bonds account.

You can also use the password-reset option on the login page.

If you continue having difficulty, please contact our support team for assistance.

10. How do I access my lessons after purchasing?

After completing your purchase, follow the instructions provided in your confirmation or account-access email.

Sign in to your Harmonious Bonds account to access the programs included in your purchase.

11. Can I listen to my lessons on my phone?

Yes. You can access your course through a compatible mobile browser, allowing you to listen to your lessons from your phone.

12. Does Soheila offer 1:1  coaching sessions?

Yes. Soheila offers private 90-minute coaching sessions for individuals seeking personalized guidance and deeper understanding of their relationship experiences and personal growth.

Please visit our coaching session page for information about availability and booking.

13. How can I sign up for your email newsletter?

You can subscribe to our complimentary 7-Day Relationship Insights email series through the Harmonious Bonds website.

Separate email series are available for men and women, allowing you to explore insights relevant to your interests.

14. Does Soheila offer an affiliate program?

Yes. Harmonious Bonds offers an application-based affiliate program for individuals interested in sharing our relationship education programs with others.

Participation is subject to application review and approval.

You can review the program details and submit your application through our Affiliate Program page once applications are open.

After reviewing your application, we will notify you whether it has been approved or declined.

15. How can I contact Harmonious Bonds for additional assistance?

If you have a question that isn't answered here, please visit our Contact Us page or email us at [email protected]. Our team will be happy to assist you.

 

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